Tata Memorial Hospital - The User Guide

Tata Memorial Hospital - The User Guide

Aim: The aim of this document is to produce a guide for the cancer patient and their relatives who are willing to get treatment or taking the treatment from Tata Memorial Hospital. 

Scope: This document is strictly related to Cancer disease,  and documentation will be limited to Tata Memorial Hospital. No other person / organization / disease or any other entity is relevant to this document.  

Objective: To provide a guide to the cancer patient and their relative and make their journey easy in Tata Memorial Hospital.

Disclaimer: 

This document is strictly created to help out Cancer patients and their relatives. There is no commercial benefit to anybody and we are not creating it for getting benefits out of it. Moreover, No person / any member of Tata Memorial Hospital / the organization - Tata Memorial Hospital is directly involved in this activity. This document is purely created by documenting experience of patients who are getting treatment from the Tata Memorial Hospital. Being this as a volunteering activity anybody can be contribute to this document by becoming member of the group. 

Table of Content

Address: Dr. E Borges Road, Parel, Mumbai, Maharashtra 400012

Phone: 022 2417 7000

Introduction

Dear all, I believe we are battling with Cancer either being a  patient / a relative / a friend / a volunteer. Scenario changes person to person. This is war against the inevitable and we are trying to help out our dear ones to fight against it on our level. When we are contributing at our level, how we could forget the immense contribution by each individual of Tata Memorial Hospital. They are the spirit and we need to follow them and their spirit. As they are helping us out to fight our own battles, I believe that it is my duty to help every possible member by introducing Tata Memorial Hospital and their process. So, we are creating this document to help cancer patients and their relatives to smooth their process while getting treatment in Tata Memorial Hospital. 

I would say, this is just not merely a hospital, it is a temple. The temple, where every contributor contributes to their best to fight against the Cancer. Great staff, help desk, even security and medical facilities. Everyone there is quite aware of the process so getting help in this temple is not a big deal. But just documenting all the process and other things, we are trying to produce more help. So, its my sincere appeal to contribute to document all this and help us to improvement this document.

Registration process

When we are dealing with some medical issues, registration process is the very first step. But when we are dealing with something like Cancer, due to the fear of inevitable, the unbearable pain this process becomes somewhat painful to patient. But at the same time we need to understand the situation by being in the shoes of some one as from Tata Memorial Hospitals Authority. Without any information no medical institute or organization can help us out. So, when we want proper treatment and care for which Tata Memorial Hospital is known for, they need the details of the patient. In this case what we can do? How we can simplify this process and help ourselves as well as hospital? We just need to get registered to Tata Memorial Hospital. Then they take care of all things. For which they simplified this process as follows.

Registration

To get registered at Tata Memorial Hospital, there are two ways, which are as follows.

Step #1A: Online Registration

To register online we need to fill up the form provided by TMH. The form is available here - click me (https://tmc.gov.in/m_registration/NewRegistration/newRegAppln). Here we need to provide basic contact details, address (current and permanent), Adhar card details - must have thing, and expected visit date. This saves your lot of time. We need to go there and fill details by waiting in queue, provide all the details. This also helps out TMH authority to get things done quickly. We need to to note the registration number which is then share to you on provided email address and take the print out of the registration form.

Or

Step #1B: Offline registration

TBD

Step #2: Collect token from the help desk - Center Round Table, First Floor, Homi Bhabha Block.

Once you complete the registration process, then visit the Inquiry Desk of Center Round Table of Homi Bhabha Block (HBB) on first floor. Provide your temporary registration number at help desk. They will provide your the token by filling up some details like temporary registration number and allocate you one token. Take this token which mentioned on the form and visit counter suggested at help desk. This counter will be either 125 or 126 or 127 for further registration process and confirm registration.

Step #3: Confirm registration

On the allocated counter (125 / 126 / 127), the LED display shows the current allocated token. When It displays your token number and / or you get called with token number, visit the respective counter. At this point patient should be with you. They first verify all the details, in case, you have registered online. Asks for the category - General / Private. 

General is for people who are not from economical sound back ground. 

Private is for those who are capable and willing to pay for their treatment. When you choose private, you need to pay 10,000 as initial amount. The payment is possible in cash / cheque / credit card / debit card. Then they take a photograph of patient with web cam and smart card is produced. Along with smart card they also provide file having registration number on the file. The smart card contains patient information like registration details, payment details, etc. So wherever you go, you have to carry the smart card. There onwards, the executive guides you to the OPD for initial examination. And from that point of time your journey starts.

Do let us know if we could add any more details. Document complied by - Renukadas Joshi

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